Connect InfoPlus to Parabola

Pull InfoPlus orders, shipments, inventory, items, and vendors into Parabola to automate fulfillment reporting, SLA tracking, and shipping-cost audits.

InfoPlus is a cloud-based warehouse management system (WMS) for ecommerce brands and 3PL providers, covering receiving, storage, picking, packing, and shipping. Connecting InfoPlus to Parabola lets ops, finance, and supply-chain teams pull orders, shipments, inventory, and item data into the same flows they use for sales-channel reconciliation, carrier audits, and BI reporting, without writing code.

Pull from InfoPlus

The Pull from InfoPlus step brings live data from your InfoPlus WMS into Parabola so you can transform it, blend it with data from other systems, and trigger alerts on custom logic.

How to authenticate

InfoPlus uses API key authentication. You’ll need both an API key and your InfoPlus subdomain to connect.

1. Get your credentials in InfoPlus

   • In your InfoPlus account, press the period (.) key on your keyboard to open the Quick Actions menu, then select the User table.
   • Locate the user record you want to create an API key for.
   • In the API Key column, click the number button next to that user.
   • From the dropdown menu, click Create API Key.
   • A popup window will display your API key. Copy it immediately and save it somewhere safe; this is your only chance to see it.
   • Note your InfoPlus subdomain from your account URL. For mycompany.infopluswms.com, the subdomain is mycompany.
2. Connect in Parabola

   • In your flow, add a Pull from InfoPlus step.
   • Click Authorize and enter your API key when prompted.
   • Add your subdomain and select the InfoPlus resource you want to pull (Orders, Inventory, Shipments, etc.).

Available data

The Pull from InfoPlus step gives you access to a wide range of records across orders, shipments, inventory, and reference data:

• Orders: Order records with customer information, shipping and billing addresses, order lines (SKUs, quantities, pricing), order status, dates (order date, ship date, need-by date), carrier assignments, warehouse assignments, fulfillment status, SLA tracking, and custom fields.
• Shipments: Shipment tracking and delivery data including tracking numbers, carrier information, shipping costs (charged, published, retail), weights and dimensions, delivery dates and status, carton details, associated order numbers, residential delivery indicators, and freight zones.
• Inventory details: Granular inventory records by location including SKUs, quantities (on-hand, available, damaged, allocated, in-fulfillment), warehouse locations, lot numbers, production lots, PO numbers, expiration dates, receipt dates, case/pallet/inner-pack counts, and custom fields.
• Items (products): Product master data with SKU details, descriptions, UPCs and barcodes, dimensions and weights, pricing, vendor details, product codes and categories, inventory status by warehouse, alcohol-specific attributes, hazmat indicators, lot-control settings, and custom fields.
• Carriers: Carrier reference data including carrier identifiers, names, and SCAC codes for shipping operations.
• Vendors: Vendor and supplier records with contact information, addresses, payment terms, lead times, FOB terms, product associations, and custom fields.

Common use cases

• Reconcile orders across sales channels: Join InfoPlus orders with Shopify, Amazon Seller Central, or Walmart to flag missing orders, status mismatches, or fulfillment gaps before customers notice.
• Audit carrier invoices: Cross-reference InfoPlus shipment costs against carrier bills from DHL, FedEx, UPS, or EasyPost to catch overcharges, billing errors, and zone-rating mistakes.
• Track fulfillment SLAs: Combine order dates with ship dates and delivery windows, then send a Slack alert for orders at risk of missing their SLA so the CX team can intervene proactively.
• Send fulfillment data to accounting: Push InfoPlus order and shipment data to NetSuite or QuickBooks Online on a schedule for clean monthly close without manual entry.
• Trigger low-stock alerts: Pull inventory details and send a Slack message when on-hand drops below a reorder threshold, including the vendor and lead time so purchasing can act immediately.
• Build cross-warehouse dashboards: Export reconciled InfoPlus data to Google Drive, Smartsheet, Snowflake, or BigQuery so ops, finance, and CX work from the same numbers.

Tips for using Parabola with InfoPlus

• Match cadence to use case. Hourly during peak fulfillment windows for SLA monitoring, nightly for inventory reconciliation, weekly for performance reports.
• Pull incrementally. Filter on order date or last-updated to avoid reprocessing historical records on every run.
• Standardize keys at the top of your flow. Normalize Order No, SKU, and Warehouse ID before any join so downstream merges to Shopify, NetSuite, or carrier data stay reliable.
• Combine orders with shipments and inventory. Most fulfillment reports need all three. Pull each separately, then join on Order No or SKU to build complete views.
• Watch the residential indicator on shipments. Carrier surcharges differ for residential vs. commercial. Including this column in your audit catches rate-class billing errors.
• Archive history for trend analysis. Send reconciled InfoPlus data to a warehouse on a regular cadence so you can analyze trends and audit changes without hitting the InfoPlus API repeatedly.

FAQ

Can I push data back into InfoPlus?

The Pull from InfoPlus step is read-only. To write back to InfoPlus (for example, creating an order or updating an item), use a generic Send to an API step pointed at the relevant InfoPlus endpoint with your API key.

Where do I find my InfoPlus subdomain?

It’s the prefix in your InfoPlus URL. If you log in at mycompany.infopluswms.com, your subdomain is mycompany.

Can I pull custom fields?

Yes. InfoPlus exposes custom fields on supported endpoints (Orders, Items, Inventory, Vendors). They appear alongside standard columns in the Pull from InfoPlus step output.

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With InfoPlus and Parabola connected, the SLA reports, carrier audits, and inventory reconciliations your team rebuilds every Monday run on a schedule, with output landing in the systems where ops, finance, and CX already work.